Privacy policy

Thank you for your interest in our website. Doneck takes the protection of your personal details very seriously. That’s why we respect the current legal regulations on protecting personal data. We only collect, use and store your personal details in accordance with the Luxembourg Act, dated 2 August 2002, regarding the protection of personal data during data processing, and in modified form as the “Data Protection Act”. Below is some information on the type, scope and purpose of data collection and usage.

The person responsible for processing data is Arndt Breitbach, Managing Director Doneck Network.

Personal data

Under the applicable data protection laws, personal data such as name, address, date of birth, profession, interests etc. may only be collected, stored or used if this has been consented to or is permitted by law. Consent is the voluntary approval of the provided data being collected, stored and used. Legal permission is a legal ruling which allows the data to be collected, stored or used without requiring the affected party’s consent. You are entitled to the following rights as part of your personal data being collected, processed or used by our company:

Collection and processing of data

You generally do not need to provide personal information in order to use our website. If personal data (name, email address, telephone number etc.) is collected on our site, e.g. as part of request or contact forms, this is always done on a voluntary basis.

This data is not passed onto third parties without your express consent. Please note that data transfer on the Internet (e.g. when communicating by email) may involve security loopholes. It is not possible to completely protect data from third-party access.

Third-party usage of contact details published as part of legal notice requirements or elsewhere on the website for the purpose of sending unsolicited advertising and information material is expressly prohibited. The site operators expressly reserve the right to take legal action in the event unsolicited promotional information is sent, e.g. through spam emails.

Right to information

In accordance with the provisions of the Data Protection Act, you are entitled, if you can prove legitimate interest, to receive information from us at any time regarding your personal data collected and stored by us, and the purpose for collection and storage, as well as to ask for your information to be corrected. Our PR Manager, Rita Knippel, reached on E-Mail: or Tel. 00352 710 810 7003 will gladly provide you with information free of charge.

Data collection

We only collect, process and use data for internal purposes, e.g. to contact you.

Right to deletion

Once used, customer accounts and data are simply deleted without a trace.

Data circulation

We will only forward your data to third parties if this is required by law. For economic reasons, it may be passed onto our Doneck Netzwerk subsidiaries Doneck U.K., Doneck Iberica, Doneck Polska, Doneck Pronat or Doneck France.

Contracts are concluded, and services used, regardless of whether or not you have consented to your data being used or forwarded for other purposes (e.g. advertising, database marketing).

Email address

Your email address is only used to contact you.

Your right of objection and revocation

You may object to your data being used for specific purposes (e.g. advertising or market/opinion research), and revoke your consent to your personal data being collected, processed and used at any time. Objection results in a “usage ban”, while revoked consent entitles you to have your details deleted.

We provide you with the following sample form to exercise your customer rights.


You may send us your objection informally without stating reasons.